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Sending a file

Tips for a successful database transfer:

  • Name the file with your name or abbreviation and a short detail about the purpose (i.e. ABC Corp - Fourth of July postcard.xls). File names like Maillist.dbf or Newsletter.txt are too generic.

  • Whenever possible, export only the fields required for the mailing. The minimum generally includes Name, Organization, Address, City, State and ZIP code, but you may wish to include an identification code, customer ID, second address line, or other information to be kept with the records. Adding such information later is time consuming and will incur additional data processing charges.

  • Whenever possible, deliver the database via FTP upload or email attachment. This allows a quick preliminary review of the data and eliminates the possibility of a bad disk, as well as other issues associated with physical media. Our staff will get back to you within 48 hours to confirm receipt and usability of the file(s). For email attachment, send your file(s) to data@ptp.biz; for FTP transfer, go to our FTP upload page for further details.

  • Do NOT send files in proprietary database formats. A large number of proprietary database management software packages are available and in use and, unless the originating software is present on our computer system, these files are often not readable or translatable. Nearly all of these programs allow export to a standard file format such as comma-delimited. Consult your software manual for "Export" or "Save As" for help in preparing a file. You can also call us for some basic "hand-holding".

  • In your email or on your disk please note the number of records you expect. An estimate is acceptable if you're not sure. If the file contains 600 names and your expectation is 6,000, we need to know.

  • If a third party is sending files to Point to Point for your use, such as a list broker or an organization with whom you are trading lists, please have them follow these guidelines as well.



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